Frequently Asked Questions

Can you remove a link or website from Google completely?
No, we do not touch any negative links, we just outrank them. We do not employ any forbidden techniques such as webspam, linking of illegal content, and so on.

When can I see the first results?
In most cases you will see the first movements in search engine results within one or two weeks. Usually there will be one step down of a negative item per week.

There is an image bar among the text search results. One of the images is negative to me. Is there any way to suppress it?
LinkWiper’s reputation management actions do not affect those images directly. However, negative images usually belong to the negative items in the search results page, so when your negative items are suppressed the images will follow suit. Nevertheless, if you need custom ORM work for any images you can contact us.

How are my payments are processed?
Our service is provided as long as you are subscribed for a recurring weekly payment. We use Paypal to organise the payments. You are charged the same amount weekly.

How can I cancel my subscription?
Please log in to your PayPal account, click “Profile” near the top of the page, click “My money”, and click “Update” in the “My preapproved payments” section. Then click “Cancel subscription” near the task and follow the instructions.

What about guarantees?
We offer our unique dual-billing-cycle guarantee. If, at any time, you’re dissatisfied with your results on LinkWiper, you can get an instant refund for two past billing cycles. That’s up to 14 days of free service, refunded back to you instantly. Since most people see improvement after only 7-14 days, there’s really no reason not to give us a try.

I need to de-rank a number of keywords and/or have a particularly difficult case. What should I do?
Contact us for a custom project.

One week passed already, but I see no changes yet. Why?
When your task is started, be begin doing SEO for all positive/neutral links blow your negative link(s). But Google ranking response is not instant. It takes 7-14 days. And after that negative link(s) will drop faster, because positive links will start raising simultaneously.

Why don’t you bury links from the second or third pages of Google?
Because it’s simply impossible using SEO, until you invest tens of thousands of dollars.

I see different search results from my computer. Why?
Google uses a number of servers to display results, and their databases update not simultaneously. Results from your computer may vary due to your location, language settings, cache, cookies. Our server is located in New York, USA, so there are truly and unbiased US results. If you have clicked on some search results, the next time you search Google may suggest the results you have clicked and rank them higher just for you. The best way to get un-tailored and un-cached results is to use an “Incognito” tab in the Google Chrome browser.

My search results are fixed. What’s next? For how long will they stay there?
When your task is completed, and to avoid any further reputation issues, we suggest to subscribe for our reputation maintenance plan. Not only it will help to maintain the achieved positions, but also protect your online reputation from possible attacks further: you will have a solid block of positive results in Google and other search engines. The maintenance plan is twice cheaper than the initial reputation work.

Why does my subscription last for 8/10/12/14 weeks?
The subscription length is based on our estimation of the number of weeks needed to clear the negative result(s) from the first page completely. Of course you can cancel it at any time by yourself via PayPal, or subscribe for a maintenance plan.

Do you have a question not covered here? Contact us.